This was my first visit to Westlake Hills Vision and it exceeded my expectations. The staff was friendly and I was seen soon after I arrived. Dr. Elizondo was thorough and knowledgeable. She explained exactly what she was doing and answered my questions completely. She is very knowledgeable about eye health and how to preserve healthy vision. I'd recommend this practice without reservation.
Make Westlake Hills Vision Center your one stop for any of your vision needs! By far the best customer service experience I’ve had in the Austin area! The staff was warm and friendly and took care of all of our needs. My husband and I both had eye exams and ordered glasses and contacts. They have a quality selection of frames for you to choose from. This place is one of the few that still has the “old Austin” friendly atmosphere while being upscale and professional. Big thank you and happy holidays to everyone on staff!
The staff is really friendly, knowledgeable, and easy to work with. I went through an eye exam, shopped for glasses, they helped (literally everyone available in the office, haha) me pick out a pair that I love (Gucci!), and discussed all the "bells and whistles" I could include. I decided to go with Zeiss lenses, as they're the best in the business, with transitions so I don't have to have a separate pair of sunglasses. I had a great experience, and will 100% get my next pair of glasses here.
Dr. Susan Elizondo is fantastic!! She’s gentle, knowledgeable and talks you through every step, which I super appreciate!! Her entire staff is very helpful and pleasant as well. Great practice with top of the line equipment to give you top notch prescription accuracy!! Highly recommend this practice and Dr. Elizondo specifically!!
Awesome place with awesome people! She took over the practice from Dr. Drees and I’m so glad we stuck around! Customer service is the best I’ve seen from any healthcare provider in my life. Really outstanding. My family has officially found our forever optometrist.
I absolutely love walking into any medical establishment and seeing books about healthy whole food plant-based eating and healthy lifestyle laying around the waiting area. That tells me you’re not just looking to make money by treating symptoms as the patient deteriorates, but to actually help them with knowledge of how to prevent all the bad stuff happening in the first place. I have much greater respect for preventative medicine than symptom-based reactionary medicine. How refreshing!
Dr Susan Elizondo OD is a very caring, completent optometrist. She & her staff will do excellent work to care for your eyes & all of your optical needs. They have a nice selection of frames & a good array of lense products.
Westlake Hills Vision Center is using state of the art technology and has an amazing team! I highly recommend Westlake Hills Vision Center!!!
